Industry | Telecom
Informed Decision-making, Improved Customer Service Using Big Data Time Series Analytics
PredictEasy uses Big data to help telecom companies to increase profitability by helping optimize network usage and services, enhance customer experience. It can improve the quality of service and routing traffic effectively. By analyzing call data records in real-time, telecom companies can also identify behavior pattern of the customers.
Manage Networks more efficiently and understand customer behavior
15%
reduction in customer churn by using advanced data analytics.
80%
customer retention rate using cconversational chatbots.
30%
reduction in total network costs by examining real-time network traffic.
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